Public health authorization. You, as a client, and I, as a professional, will have to follow the very clear instructions to respond to the public health orders.
These guidelines are as follows:
1. You can make an appointment ONLY if you do not have any of the symptoms associated with COVID-19 (runny nose, cough, fever, sore throat or headache, breathing difficulties, loss of smell and taste)
2. We provide the FACE COVER; this must be worn during the massage.
3. When you arrive at the clinic, please call me from your car, I will then meet you at the door of the clinic to bring you directly to the massage room. Upon your arrival, we will give you a leaflet with instructions for the length of stay in the clinic:
a. Disinfect your hands when you arrive with the hydroalcoholic gel made available to you.
b. Wear our face cover at all times.
c. Wear shoe covers provided to you.
d. Do not touch anything in the clinic except the toilet door handle.
e. Your clothes should be dropped off at a specific location, not elsewhere.
f. Payment can be made in cash but we prefer payment by interac transfer or credit card.
g. Just Before leaving: clean your hands with hydroalcoholic gel. The strict hygiene measures that prevailed before Covid-19 (surface disinfection, complete bedding changes, for example) will continue to be applied.
At the suggestion of Public Health, I will wear, from June 1 2020, a procedural mask, visor and I will change my uniform between each clients.
This all might seem a bit heavy as a mid-treatment outlook. But it is for your health and mine.
Looking forward to welcoming you!
Welcome to Massage Énergie Santé
Late arrivals for care and last-minute cancellations create pressure that is difficult to manage on a daily basis.
Thank you to respect the appointment times; it helps me provide high quality care while maintaining my own quality of life at work.
Arrive 10 minutes early to complete the checkup.
Methods of payment:
Visa, MasterCard, Maestro, AmericanExpress, pay in cash, transfer interac or check.
60 min care:
Delay of less than 15 minutes = care given, compressed in 45 min.
Delay of more than 15 min = care canceled + 100% of expected costs.
90 min care:
Delay less than 15 minutes = care given, compressed in 75 min.
Delay of 15 to 30 minutes = care given, compressed in 60 min.
Delay + 30 minutes = canceled care + 100% of expected costs.
If you have to cancel an appointment, please, always tell me by phone.
Cancellation of 24 hours and more = no fees
Cancellations less than 24 hours = 100% charge.
Massage Énergie Santé
125 Avenue de l'église
514 772 0131🦅
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